Job Description

The Director, Delivery - Telecom, is a leader at TELUS Digital, managing a portfolio of telecom clients. This role involves overseeing project delivery, coaching teams, and developing relationships with executives and stakeholders. The position is evaluated on delivery success, team and client feedback, account growth, forecast accuracy, and profitability.

Responsibilities

• Partner with leaders to determine growth and management strategies
• Ensure delivery solutions are integrated into future capabilities
• Build client relationships and conduct quarterly business reviews
• Provide effective oversight of delivery work
• Identify new client opportunities
• Engage with teams to understand work and drive performance
• Provide people management and career coaching
• Provide feedback, coach, and mentor staff
• Build high-performing teams

Requirements

• 10+ years of leadership experience in Telecommunications services
• Bachelor's or MBA in a related field
• Proven success driving team collaboration and client success
• Experience in Enterprise-scale Telecom systems
• Experience in reporting tools
• Strong understanding of technology trends
• Excellent communication and interpersonal skills
• Strategic thinker with the ability to translate vision into plans
• Proven ability to build and lead high-performing teams

Benefits

• No benefits