Job Description

Lendbuzz is seeking a B2C Manager to lead direct-to-consumer lending initiatives, improve customer engagement, and optimize online auto financing. The ideal candidate will have experience in auto refinancing, sales funnels, and phone-based sales, with a proven ability to drive results in a fast-paced digital environment.

Responsibilities

• Build and manage a team to expand direct-to-consumer lending operations
• Develop and implement strategies to drive online applications and improve conversion rates
• Manage the entire customer journey from application to loan approval
• Analyze and optimize sales funnels for customer acquisition and retention
• Train team members in phone-based sales techniques
• Collaborate with the marketing team to drive traffic and increase engagement
• Monitor performance metrics and prepare reports
• Stay up-to-date with industry trends and compliance

Requirements

• Minimum of 7 years of managerial experience in auto finance, with expertise in auto refinance and direct lending
• Experience selling over the phone, ideally in consumer finance, SaaS, or refinance environments
• Strong sales process knowledge, including pipeline management and CRM utilization
• Data-driven mindset with the ability to build reporting tools and monitor KPIs
• Prior experience in consumer auto lending, personal loans, or fintech is a plus

Benefits

• No benefits