Job Description

The Floor Leader supports the Store Management Team in all areas, driving sales, opening/closing the store, analyzing sales results, and leading training sessions. They lead and inspire a team of sales associates to achieve and surpass their goals, creating a positive work environment and exceptional customer experiences.

Responsibilities

• Drive sales and provide coaching to the sales team
• Deliver world-class customer experience
• Educate customers on brand values
• Provide product recommendations
• Train and coach Sales Ambassadors
• Encourage open communication and promote teamwork
• Manage cash handling and store opening/closing
• Monitor employee breaks and review daily communications
• Maintain a clean and organized store
• Train team on inventory best practices
• Ensure staff compliance with company standards

Requirements

• 1+ year of customer service and sales experience
• Experience with cash handling and opening/closing procedures
• Supervisory experience involving coaching, feedback, and training
• Experience in a fast-paced team environment
• Knowledge and passion for skincare, natural beauty, and ethical business
• Flexible schedule

Benefits

• No benefits