Security Operations Center Analysts provide premium-level support for Cloudflare’s security products and features. They analyze threats, suggest mitigation strategies, and may implement them directly on behalf of the customer.
Responsibilities
Monitor and investigate alerts to identify attacks
Work with Engineering and Operations teams to mitigate attacks
Work with Engineering and Product teams to improve products and tools
Extensive communications with customers
Review alerts to determine relevancy and urgency
Configure/Manage security monitoring rules and contribute to tool improvements
Compare traffic signatures and attributes to determine good vs malicious traffic
Participation in a weekend and holiday rotation
Requirements
Strong understanding of the OSI model, TCP, UDP, BGP, QUIC
Advanced understanding of iptables
Experience in handling attack mitigation and knowledge of various attacks (L3/4 and L7)