Job Description

Zinnia seeks a strategic Head of Enterprise Quality and Controls to lead the design, integration, and governance of a next-generation control environment. This role focuses on operational excellence, risk resilience, and regulatory assurance for life and annuity carrier partners.

Responsibilities

• Architect and operationalize a risk-aligned control framework
• Drive enterprise-wide adoption of a layered control model
• Serve as the executive lead for SOC 1 and SOC 2 engagements
• Ensure continuous readiness across control environments
• Lead the automation and modernization of enterprise controls
• Serve as a steward of Zinnia’s Three Lines of Defense model
• Drive cross-functional collaboration
• Represent Zinnia in control governance with clients
• Lead the design of client-facing control communications
• Shape industry dialogue around risk, transparency, and audit standards

Requirements

• 15+ years of leadership in enterprise risk, regulatory compliance, internal audit, or operational quality
• Experience in financial services, insurance, or fintech preferred
• Proven authority in managing external assurance frameworks (e.g., SOC 1/2, SOX, ISO 27001)
• Understanding of control tooling and automation platforms
• Experience embedding Three Lines of Defense models
• Exceptional communicator and relationship builder
• Lean Six Sigma, continuous improvement, or digital transformation background preferred

Benefits

• No benefits