Job Description

This role works closely with a Case Manager on pre-litigation tasks. Responsibilities include requesting medical records, opening cases, handling claims, managing turn downs, verifying balances, requesting cost checks, preparing demand packets, closing files, scanning documents, and general administrative duties.

Responsibilities

• Request Medical Bills and Records
• Submit request via Shared Services for coverage verification
• Open Cases- Send Intro Letters tasked by "New File Open Checklist"
• Claims- Call insurance companies to get claim numbers, confirm verbal limits and follow up on disclosures
• Turn Downs- Once the TD approved send via fax, email, mail No Longer Rep Ltrs
• Balance Verifications from Medical Providers, Health Ins. & Work Comp Liens
• Request Cost Checks- Request checks from accounting to pay invoices
• Demands Checklist- Gathering all necessary documents for demand and merging into Demand Packet PDF
• Closing File- Mail Final Pay Letters to all Medical Providers/Lien Holders
• Settlement- Mail Proceeds check (if application) and mail DCD Checks
• Scanning- Scanning documents into CP
• Mail- Checking Docufree mail
• Communication to client when required by staff to obtain updates for the matter
• Faxing- Required to save all faxes sent and received with appropriate title
• Government Letters- Mail out Government Letters via cert mail
• Assist case managers and attorneys with organizing, client files in Litify
• Complete check requests for medical records, accident reports, driving records, and vehicle ownership and submit for processing
• Perform general administrative office duties as needed
• Assist with other tasks as requested by the attorney or case staff

Requirements

Benefits

• No benefits