Job Description

Sales Ambassadors at Lush are experts in product and brand knowledge, providing exceptional customer consultations and product demonstrations. They cultivate strong team relationships and contribute to overall shop excellence in sales and operations, consistently surpassing daily sales goals while creating a fun and inclusive team environment.

Responsibilities

• Drive sales and exceed goals
• Provide world-class customer experience
• Educate customers on brand values
• Expand product knowledge and make recommendations
• Develop sales techniques and product knowledge
• Encourage open communication and teamwork
• Maintain store visuals and merchandising
• Manage stock and inventory
• Follow company policies and procedures

Requirements

• Excellent customer service skills
• Flexibility to adapt to changing situations
• Knowledge and passion for skincare and ethical business
• Flexible schedule
• Experience with consultation-based customer service
• Strong problem-solving skills
• Experience working in a team environment
• Experience in skincare or cosmetics
• Experience in cross-cultural collaboration and DEIB training
• Fluency in Spanish, French, or other languages

Benefits

• No benefits