Job Description

Sales Ambassadors at Lush are experts in product and brand knowledge, providing exceptional customer consultations and product demonstrations. They cultivate strong team relationships and contribute to overall shop excellence in sales and operations. They consistently surpass daily sales goals while creating a fun and inclusive team environment.

Responsibilities

• Drive sales and exceed goals
• Provide world-class customer experience
• Educate customers on brand values
• Expand product knowledge
• Develop effective sales techniques
• Encourage open communication and listen to team members
• Maintain a clean and organized store
• Utilize visual merchandising guidelines
• Practice company standards

Requirements

• Excellent customer service skills
• Flexibility to adapt to changing situations
• Knowledge and passion for skincare, natural beauty, and ethical business
• Flexible schedule
• Experience with consultation-based customer service models
• Strong problem-solving skills
• Experience working in a team environment
• Experience working in skincare or cosmetics
• Experience in cross cultural collaboration and DEIB or social justice training
• Fluency in Spanish, French, or other languages

Benefits

• No benefits