Job Description

The Senior Manager, People Operations will drive data-driven decision-making across people operations, HR compliance, total rewards, HRIS management, onboarding, and offboardings. The Manager will lead best-in-class People Operations processes, procedures, and systems that meet the company’s business needs and provide excellent customer service to our workforce.

Responsibilities

• Manage HRIS day-to-day and oversee HR system process improvements, data integrity, access management, system integrations and solutions implementations, and end-user support
• Streamline and optimize people processes, including onboarding, offboarding, and compliance and partner cross-functionally on regulatory initiatives
• Manage HR data reporting including all required reporting to ensure compliance with employment rules and regulations
• Ensure that HR recordkeeping and data processing procedures comply with the relevant rules and regulations
• Collaborate with Finance to ensure accurate and timely payroll processing
• Ensure the delivery of a high-quality end-to-end employee experience
• Ensure People Operations operates in accordance with applicable compliance standards, policies, procedures, and federal, state, and local regulations
• Oversee audits and vendor management for benefits, 401(k), Workers' Comp, and other People-related services
• Manage the design, implementation, and communication of health, wellness, and leave programs
• Lead enrollment processes, including project planning, communication strategies, and system updates
• Lead, develop, hire, and inspire a high performing team
• Day-to-day management and mentorship of direct reports
• Establish accountability and measuring success through reporting and data resources

Requirements

• Minimum 7 years of professional experience in an HR Operations environment
• 3+ years of people management experience
• Bachelor’s degree or equivalent in Business, Human Resources, Organizational Behavior, or related field
• Prior experience with developing strategic HRIS roadmaps and implementations
• Ability to work in a high growth, fast-paced environment
• Proven experience in managing multiple priorities under tight deadlines
• Strong leadership capabilities
• Prior experience in successfully overseeing Benefits and Total Rewards
• Strong team player with the ability to build trust
• Excellent verbal and written communication with a proven ability to influence and build relationships
• Strong business acumen
• Ability to focus on new opportunities and challenges with high energy, enthusiasm, and a sense of urgency
• Ability to build strong partnerships and to influence confidently, effectively, and collaboratively
• High integrity with the ability to work with highly sensitive and confidential information
• Good knowledge of relevant labor legislation
• Strong customer service orientation

Benefits

• No benefits