Job Description

The Strategic Program Manager will support high-value, complex enterprise accounts, ensuring seamless coordination across internal teams and with customers. This role involves driving cross-functional collaboration, program planning, and aligning engagements with customer goals.

Responsibilities

• Ensure alignment and execution against key account activities and priorities
• Orchestrate strategic customer initiatives, aligning resources and scheduling engagements
• Track and communicate progress across milestones and blockers
• Facilitate client meetings and workshops

Requirements

• Proven experience in a customer-facing program or project management role, ideally in enterprise B2B SaaS
• Strong business acumen and ability to align efforts with customer goals
• Excellent communication and facilitation skills
• Ability to manage multiple workflows in a fast-paced environment
• 5+ years of experience in a consulting, customer success, project management, or professional services role in an enterprise B2B SaaS role
• 7+ years of overall professional experience in the software, consulting or product industries
• Ability to engage and influence C-level executives

Benefits

• No benefits