Job Description

The Wellness Advisor of Sunnyside* Tampa, FL will be responsible for advising customers in selecting the proper cannabis products for their needs and act as an ambassador of the company’s mission to normalize, professionalize and revolutionize cannabis. You will use your customer service, product knowledge and adherence to state compliance regulations to ensure a best-in-class experience.

Responsibilities

• Greet customers, ensuring a best-in-class experience
• Build customer relationships by asking questions about and listening attentively to customer needs
• Assist customers in product selection through education of different cannabis products
• Apply effective selling and cross-selling techniques to build baskets
• Verify proper documentation and ID for customers
• Assist in verifying the accuracy of orders being dispensed to customers
• Label and package customer orders
• Perform accurate cash handling in the company’s Point of Sale system
• Maintain accurate records of all dispensary activities
• Perform routine inventory counts of all products
• Ensure product stock is organized and meets compliance regulations
• Assist managers with organizing sales floor merchandise and product displays
• Ensure security measures and safety compliance in the store
• Assist in keeping the store an organized and clean environment
• Escalate any employee or customer issues to management

Requirements

• High School Diploma or equivalent
• Minimum 1 year experience in customer service
• Flexibility to work shifts that may include opening, closing, weekends, and holidays
• Excellent customer service skills and ability to engage with customers
• Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner
• Must be able to lift, carry and balance up to 50 pounds

Benefits

• No benefits