PagerDuty seeks a Principal Product Manager to lead core incidents experience and real-time Chat Experience within Incident Management, focusing on AI-augmented resolution and collaboration surfaces.
Responsibilities
Lead vision, strategy, and roadmap for core incidents experience
Own the Chat Experience
Partner with AI-first organization for AI Agents
Drive adoption of proactive workflows
Collaborate with teams to create solutions
Define and measure success
Requirements
5+ years of product management experience in SaaS or developer tools
Experience building and launching Slack apps
Strong understanding of incident response and DevOps workflows