The Floor Leader supports the Store Management Team in all areas, driving sales, opening/closing the store, analyzing sales results, and leading training sessions to create an exceptional customer experience and a motivated staff.
Responsibilities
Drive sales and provide coaching
Deliver world-class customer experience
Educate customers on brand values
Increase product knowledge
Train and coach sales ambassadors
Encourage open communication and DEIB
Manage cash handling and store opening/closing
Monitor time and attendance
Maintain store visuals and merchandising
Support inventory tasks
Ensure compliance with policies and procedures
Requirements
1+ year customer service and sales experience
Cash handling and opening/closing procedures experience