Job Description

Zscaler is seeking an experienced Engineering Operations Manager to lead the design and implementation of end-to-end SDLC processes. This role involves streamlining workflows, implementing processes using Atlassian products, developing dashboards for key engineering metrics, and creating training programs.

Responsibilities

• Architect and implement streamlined workflows between engineering and cross-functional teams
• Lead process design and implementation via Atlassian product suite
• Develop and deploy dashboards and reporting solutions for key engineering metrics
• Develop and execute change management strategies for new process and tool implementations
• Create and deliver effective training programs

Requirements

• 8+ years of experience in engineering operations or similar roles
• 3+ years of experience with Jira Data Center as an administrator
• Experience designing and implementing quality gates and release management procedures
• Ability to manage multiple cross-functional projects concurrently
• Experience crafting and delivering engaging training materials

Benefits

• No benefits