Job Description

Dataiku seeks a People Services Specialist for a 6-month contract to support its global workforce. The role involves resolving HR inquiries, managing employee lifecycle processes, and contributing to process improvements in a fast-paced, multicultural environment.

Responsibilities

• Provide Tier 1+ support to employees and managers
• Manage employee lifecycle processes
• Execute HR transactions in Workday
• Improve knowledge base articles and HR documentation
• Collaborate with stakeholders on cross-functional processes
• Identify and provide feedback on recurring issues
• Support global time zones and critical timelines
• Resolve moderately complex inquiries
• Meet performance standards and service level agreements
• Provide consistent and positive employee experience
• Prioritize ticket resolution
• Assist with data integrity and administrative tasks

Requirements

• 3+ years of HR experience
• Understanding of HR operations and employee lifecycle processes
• Experience with global employee populations
• Ability to work flexible hours
• Hands-on experience with HR systems and ticketing tools
• Excellent attention to detail, communication, and problem-solving skills
• Growth mindset and continuous improvement orientation
• Comfortable in high-volume and high-ambiguity environments

Benefits

• No benefits