Job Description

As a Principal Product Specialist at Instructure, you will support account and customer-facing teams throughout the customer lifecycle. You will provide product knowledge, sales materials, and strategic insights to drive sales and meet revenue targets.

Responsibilities

• Serve as a point of contact for sales and customer success teams
• Support building and maintaining customer relationships
• Collaborate with the sales team to provide product knowledge and drive sales
• Develop a deep understanding of products and services
• Develop tailored solutions based on customer needs
• Contribute to and build sales strategies
• Collaborate with internal teams to ensure a unified customer experience

Requirements

• Proven experience in sales, product marketing, account management, or a customer success-related role
• Deep understanding of product types with strong content knowledge in assessment design, testing, and measurement
• Ability to translate product information into a compelling value proposition
• Strong problem-solving skills and a proactive approach to customer needs

Benefits

• No benefits