Gopuff is seeking a Shift Supervisor for our Starbucks Operations team to ensure order accuracy and efficient delivery. The role assists the regional manager in store operations, deploys baristas, and maintains Starbucks and Gopuff standards.
Responsibilities
Promote Starbucks and Gopuff culture
Maintain calm demeanor during high volume
Anticipate customer and store needs
Communicate information to manager
Assist with new employee training
Provide feedback on employee performance
Create a positive learning environment
Develop positive relationships with shift team
Execute store operations
Organize opening and closing duties
Maintain attendance and punctuality
Provide quality products
Follow health, safety, and sanitation guidelines
Requirements
1+ years of leadership experience in retail or equivalent
ServeSafe Certification preferred
Starbucks or fast-paced cafe experience preferred
Ability to work with fluid schedules
Welcoming and helpful attitude
Adapt to current technology
Work independently and with a team
Focus on quality and take pride in work
Attention to detail and follow multi-step processes