The Account Manager ensures the continued success of the partnership between Clipboard Health and its facility partners, working to deliver an optimal experience at every level of clients’ organizations.
Responsibilities
Own a book of business, routinely speaking with assigned accounts, solving issues as they arise, and helping customers stay current on invoices
Establish credibility and trust with providers and healthcare executives by demonstrating strong business adamant and understanding of clinical workflows in order to build meaningful relationships
Clearly articulate the value proposition our products to clinical and non-clinical stakeholders and educate on the products’ workflows
Capture feedback from prospects on their needs, wants, and pains, and share that feedback with product teams to develop our offering
Work cross functionally with different teams internally to execute excellently on various trials and initiatives we perform with existing customers
Requirements
Relationship management experience not required but strongly preferred
Ability to travel 10-20% of the time to local healthcare facilities in your area