Implementation Consultant

Box
Full-time
Redwood City, CA or San Francisco, CA
$114,500 - $143,000
Posted on 5 months ago

Job Description

Box is seeking an Implementation Consultant to help customers succeed by applying thought leadership and technical domain expertise to solve complex challenges. The consultant will act as a customer advocate, translating business needs into actionable plans, building relationships, and advising on strategy. The role requires experience in software implementation or consulting, particularly in the SaaS industry, and the ability to manage multiple projects while maintaining a focus on detail.

Responsibilities

  • Solve customers' complex challenges
  • Apply thought leadership and technical domain expertise
  • Act as a customer advocate
  • Translate business needs into actionable plans
  • Build trusting relationships
  • Advise customers on strategy
  • Liaise between multiple teams
  • Influence long-term company success

Requirements

  • 4+ years in software implementation or consulting
  • 2+ years in SaaS industry
  • Experience leading multiple complex projects
  • Excellent multi-tasking skills
  • Experience in customer-facing presentations
  • Experience working with senior leaders
  • Fluent in English

Benefits

  • No benefits