Job Description

The Natera Test Coordinator ensures a seamless testing experience for patients by scheduling blood collections, preparing specimens, and managing paperwork. This role involves working with customers and the sales team for efficient ordering and timely results reporting. The ideal candidate thrives in an independent work environment and excels at multitasking and critical thinking.

Responsibilities

• Perform venipunctures to obtain blood specimens
• Verify patient identity and test requisitions
• Maintain specimen integrity
• Track collected specimens
• Oversee and coordinate patient care services
• Manage administrative tasks
• Collaborate with teams for patient support
• Develop and maintain patient relationships
• Act as a liaison for accounts and Sales
• Respond to customer inquiries
• Build rapport with patients and teams
• Communicate delays and cancellations
• Investigate and resolve escalated issues
• Ensure a safe and compliant work environment
• Maintain high-quality results
• Monitor and report process improvement needs
• Ensure compliance with regulations

Requirements

• Minimum 5-7 years of phlebotomy experience
• Oncology experience
• BS/BA degree (preferred) or High School Diploma
• Phlebotomy Certificate
• Adherence to professional standards and regulatory requirements
• Excellent communication, problem-solving, and multitasking skills
• Ability to work independently and collaboratively

Benefits

• No benefits