MEMBER LOYALTY REPRESENTATIVE

Oportun
Full-time
Elizabeth, NJ
$37,440 - $43,680
Posted on 5 months ago

Job Description

Oportun is seeking customer service-oriented candidates to work Full-Time. The primary focus is to create a rewarding member service experience through in-store and community outreach. Responsibilities include processing transactions, exceeding goals, and educating members about financial services.

Responsibilities

  • Welcome members and provide quality service
  • Process transactions following company policies
  • Work independently and as a team to exceed goals
  • Educate potential members about Oportun’s services through outreach
  • Build relationships with local businesses
  • Conduct outreach at community events
  • Support community outreach and marketing events
  • Use iPads to assist with applications
  • Maintain work area and store location
  • Use a computer for administrative tasks
  • Stand while assisting members
  • Unpack and store supplies
  • Travel between work locations

Requirements

  • Bilingual (English/Spanish)
  • Outgoing and sales-focused
  • Enjoys speaking with people
  • Available to work weekends and flexible hours
  • Regular and reliable attendance
  • Willing to work outdoors
  • Ability to lift up to 25 pounds
  • Basic computer skills
  • Ability to operate office equipment
  • Ability to organize and file documents

Benefits

  • No benefits