Job Description

The Stories team is seeking a customer storyteller to showcase how customers achieve success with products and the real impacts they’re having in the world. You will develop customer narratives, produce multimedia projects, and bring the voice of the customer into campaigns.

Responsibilities

• Partner with Relationship Management and Sales to identify and cultivate customer relationships
• Create case studies, blog posts, and video testimonials
• Collaborate with Organic and Paid Social teams for social storytelling
• Develop strategic campaigns leveraging customer advocacy
• Establish and maintain processes for sourcing, producing, and promoting customer stories

Requirements

• 7+ years of B2B marketing experience combining storytelling and customer focus
• Strong interviewing and research skills
• Well-honed project management skills
• Data-driven approach to measuring and analyzing content performance
• Top-notch written and verbal communication skills
• Creative vision for turning customer successes into high-impact marketing assets
• Empathy, exceptional judgment, and strong interpersonal skills

Benefits

• No benefits