Job Description

Headway is seeking a Medical Director to lead the Clinical Quality Monitoring team, expand the provider network, and drive clinician performance management. The role involves cross-functional collaboration to shape product development and ensure high-quality behavioral health services.

Responsibilities

• Lead Credentialing, Quality, and Appeals teams
• Develop provider onboarding and engagement programs
• Develop clinical quality monitoring and training programs
• Develop Medicare Advantage program
• Contribute to strategic planning and goal setting
• Review and approve new group members
• Collaborate on credentialing criteria and processes
• Own medical Professional Corporations (PCs)
• Support policies and clinical practice guidelines
• Partner with cross-functional teams
• Promote external relations with Payers
• Determine provider removal appropriateness
• Assist in training and development of medical providers
• Understand digital tool utilization by clinicians
• Collaborate with cross-functional teams
• Serve as liaison between psychiatric providers and teams
• Work clinical hours to maintain product knowledge

Requirements

• MD with 5+ years of psychiatry experience
• 3+ years in Clinical or Medical Leadership roles in technology
• Passion for behavioral health quality
• Experience in health plans, systems, or value-based startups
• Experience merging technology and healthcare
• Ability to work with product, operations, and sales teams
• 2+ years in quality monitoring program management
• Experience supervising clinicians or large provider teams
• Cross-functional experience
• Effective communication of clinical information
• Experience with or managing Medicare Advantage plans
• Experience with clinical quality measurement and peer review systems
• Experience with Telehealth Organization and/or startup
• Licensed in multiple states or willing to be

Benefits

• No benefits