Job Description

The Field Engineer is responsible for diagnosing and resolving vehicle software and hardware issues to keep the fleet operational, ensuring a 5-minute response time while strictly adhering to safety protocols. They will collaborate with engineers and global teams for seamless operations and contribute to process refinement.

Responsibilities

• Perform on-site fault triage and resolution
• Follow fault diagnosis and repair protocols
• Collaborate with teams to troubleshoot and resolve issues
• Respond rapidly to issues
• Maintain clear communication
• Participate in on-call rotations
• Adhere to safety and compliance protocols
• Contribute to continuous improvement

Requirements

• Strong understanding of vehicle diagnostics
• Ability to troubleshoot and resolve technical issues quickly
• Capable of working closely with global teams
• Deep understanding of safety protocols
• Comfortable working in a fast-paced environment
• Familiarity with diagnostic tools and platforms

Benefits

• No benefits