Job Description

ARSIEM is seeking a Help Desk Technician to provide technical support for computers and associated networks for a government client in Columbia, MD.

Responsibilities

• Installs, troubleshoots, services, and repairs personal computers and network equipment
• Provides hardware and software support
• Connects computers and terminals to data networks
• Diagnoses and resolves hardware, software, and network problems
• Maintains network diagrams and circuit records
• Maintains trouble logs
• Instructs users in computer and network use
• Investigates user needs and makes recommendations
• Performs software programming

Requirements

• High School diploma plus advanced training
• 2-3 years of experience
• Active Secret clearance
• U.S. citizenship

Benefits

• No benefits