TEAM LEAD, FRAUD PRODUCTION OPERATIONS

DoorDash
Full-time
Tempe, AZ
Posted on 5 months ago

Job Description

The Fraud team at DoorDash focuses on minimizing fraud costs and protecting the platform. The Team Lead will manage a team of 10-12 individuals, resolve fraud issues, and improve team performance. This role requires in-office presence in Tempe, AZ, and reports to a Fraud Supervisor.

Responsibilities

  • Lead team by answering questions and providing feedback
  • Establish and manage team goals and objectives
  • Create and present performance reports
  • Foster a culture of open communication
  • Demonstrate comprehension of fraud industry and relevant technologies
  • Maintain SLAs and deliver insights to stakeholders

Requirements

  • 3+ years experience in Integrity Ops or similar
  • 1+ years of operational leadership experience
  • Google suite intermediate proficiency
  • Proficient in RWS, THQ, Sift, MINT, Slack, Jira
  • Strong written and verbal communication

Benefits

  • No benefits