Oversee the health and performance of server and network infrastructure, lead a team of technicians, and ensure optimal operations and continuous improvement in data centers.
Responsibilities
Lead and mentor a team of data center technicians
Oversee the installation, maintenance, and troubleshooting of server and network infrastructure
Manage and optimize data center operations
Develop and enforce standard operating procedures and safety protocols
Coordinate with engineering and provisioning teams for hardware processes
Utilize internal applications for inventory and asset management
Manage data center operations tickets via Jira
Collaborate with cross-functional teams to design and implement network solutions
Lead initiatives to improve operational efficiency and reduce downtime
Provide on-call support and respond to critical events
Requirements
High school diploma or equivalency certificate
6+ years of experience with server, storage, compute, and network hardware
6+ years of experience troubleshooting and repairing servers and networking infrastructure
5+ years of experience in inventory management
Proven leadership experience in a data center or technical operations environment
Strong Linux skills
Experience with Python, Bash or other scripting languages
Experience leading data center infrastructure projects
Familiarity with structured cabling and power and cooling concepts
Excellent prioritization and time management skills
Ability to work in a fast-paced environment and maintain attention to detail
Ability to lift up to 35 lbs unassisted
Comfortable working at elevated heights with appropriate safety gear
Comfortable working in an environment requiring exposure to noise