The IT Asset Specialist will manage hardware assets, including distribution, tracking, repair, and maintenance across Gopuff and BevMo locations, reporting to the Senior Manager, IT Operations.
Responsibilities
Create and maintain hardware asset inventory
Monitor and resolve hardware replacement tickets
Receive, repair, or dispatch hardware for repair
Manage repair turnaround times and spare equipment inventory
Maintain organized equipment inventory
Track hardware assets through their lifecycle
Assist other IT teams on projects
Requirements
Bachelor's Degree in a technical discipline
Knowledge of Windows, Mac, iOS, and Android
Experience managing hardware assets across multiple locations
Experience with ITSM Platforms
Understanding of Endpoint Configuration Management and Mobile Device Management concepts
Ability to learn quickly
Detail-oriented
Strong organizational and analytical skills
Strong oral and written communication skills
Positive and professional attitude
Experience working with virtual/remote staff members