The Wellness Advisor of Sunnyside* Cape Coral, FL will advise customers in selecting the proper cannabis products for their needs and act as an ambassador of the company’s mission to normalize, professionalize and revolutionize cannabis.
Responsibilities
Greet customers and ensure a best-in-class experience
Build customer relationships by asking questions and listening to needs
Assist customers in product selection through education
Apply effective selling and cross-selling techniques
Verify proper documentation and ID
Verify the accuracy of orders
Label and package customer orders
Perform accurate cash handling
Maintain accurate records of all dispensary activities
Perform routine inventory counts
Ensure product stock is organized and meets compliance regulations
Assist managers with organizing sales floor merchandise and product displays
Ensure security measures and safety compliance
Keep the store an organized and clean environment
Escalate any employee or customer issues to management
Requirements
High School Diploma or equivalent
Minimum 1 year experience in customer service
Flexibility to work shifts including weekends and holidays
Excellent customer service skills
Demonstrated ability to learn and apply technical and product-related information
Must be able to lift, carry and balance up to 50 pounds