A Case Manager is needed to join the team to work on a varied caseload, assist the attorney in developing settlements, and prepare documents and correspondence. The ideal candidate is customer focused and empathetic.
Responsibilities
Interact with clients via phone and in person
Order medical records and communicate with clients and providers
Obtain documents to support injury and/or liability positions
Interact with insurance carriers and healthcare providers
Negotiate case settlements and medical balance deductions
Work with coworkers on case files
Maintain organized case files
Prepare demands and assemble support for carriers
Present case synopsis to attorneys
Manage case files from intake to closing
Perform other related duties
Requirements
Bachelor's degree preferred
Prior Personal Injury Case Manager experience preferred
At least 2 years of legal or insurance adjuster experience preferred
Negotiating skills
Ability to be a team player and follow procedures
Proactive interaction with clients, insurance companies, and medical providers
Ability to multi-task, prioritize, and manage workload
Highly organized with the ability to juggle multiple deadlines
Strong writing and communication skills with attention to detail
Computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm