Job Description

Student Support Coaches ensure online graduate students have a student experience that exceeds expectations by creating 1:1 relationships and fostering a sense of belonging.

Responsibilities

• Advise students on strategies for success
• Monitor student academic progress
• Create and facilitate orientation sessions
• Increase student engagement through social programs
• Act as a liaison with university staff
• Provide referrals to campus resources
• Assess and respond to student needs
• Ensure a seamless student experience
• Ensure data integrity

Requirements

• 1-3 years of university experience
• Master’s degree in a related field
• Strong communication and presentation skills
• Critical and analytical thinking skills
• Ability to work occasional weekends and evenings
• Working knowledge of FERPA regulations
• Working knowledge of Google Workspace
• Ability to work in a team-based environment

Benefits

• No benefits