Job Description

The Kiva Review and Translation Program (RTP) intern will support and engage remote international volunteers while aiding the growth of Kiva’s editing and translating volunteer program through volunteer recruitment. The intern will be the primary communicator with volunteers, using Kiva's volunteer platform, Colibri. This is a 6-month, part-time (24-32 hours/week), remote volunteer position based in the United States.

Responsibilities

• Engage the volunteer community via online forums and coordinate volunteer recognition efforts
• Support cross-functional event planning and motivational messaging
• Recruit volunteers by researching resources, posting job descriptions, and screening applications
• Assist with QA testing and documentation for volunteer communication tools
• Collaborate on volunteer engagement logistics, including drafting messaging, planning events, and analyzing surveys
• Enhance process efficiency by providing input on streamlining responsibilities and proposing initiatives
• Research new online tools and products to enable programmatic scaling
• Compile and analyze volunteer data and present results
• Manage a new email channel and processes
• Contribute to various projects as needed

Requirements

• At least 21 years old by July 15, 2025
• Able to commit to the full 6-month term
• Strong critical thinking and attention to detail
• Enjoys problem-solving and relationship-building
• Strong written and verbal communication skills
• Highly proactive, organized, and able to work independently
• Intermediate skills in Google Suite, Greenhouse, Salesforce, Slack, and various Kiva internal systems
• Willing to collaborate in a team environment
• Good communication instincts for differentiating tones between internal and external audiences
• Able to work with little direction
• Demonstrated project management skills with a proven ability to set and meet project deadlines

Benefits

• No benefits