Job Description

Cresta is seeking a Forward Deployed Engineer to develop, deploy, and support AI agents for their customers. The role involves working closely with customers and engineers to ensure high-impact AI Agent deployments and contribute to the continuous improvement of the core AI platform. Responsibilities include AI agent development, system integration, performance optimization, requirements gathering, demos, project coordination, and technical guidance.

Responsibilities

• Develop, configure, and deploy AI agents using Cresta's AI platform and tools
• Integrate AI agents with external systems (APIs, databases, CRMs, etc.)
• Optimize agent performance and troubleshoot issues
• Collaborate with customers and stakeholders to gather requirements
• Conduct interactive demos and present proof-of-concepts
• Define project milestones, create implementation plans, and coordinate execution
• Serve as a technical advisor for the customer, guiding best practices for AI agent adoption and usage

Requirements

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field
• 3+ years of experience in software development, AI/ML engineering, or system integration
• Proficiency in Python and Golang
• Familiarity with AI/ML concepts, including large language models (LLMs) and prompt engineering
• Strong understanding of general AI agent frameworks, function calling, and retrieval-augmented generation (RAG)
• Experience with cloud platforms (AWS, GCP, or Azure) and DevOps practices
• Hands-on experience with integrating systems via APIs, webhooks, and data pipelines
• Ability to use data-driven decision-making
• Excellent communication and project management skills

Benefits

• No benefits