Job Description

Zingtree is seeking a Strategic Account Executive to identify, engage, and close high-value opportunities with large organizations in regulated and high-complexity industries. This role involves owning the full sales cycle, building account plans, uncovering customer challenges, collaborating with cross-functional teams, and forecasting pipeline performance. The ideal candidate thrives in a consultative sales environment and is passionate about AI's role in shaping customer experience.

Responsibilities

• Own the full sales cycle from discovery to close for strategic enterprise accounts
• Build and execute account plans targeting Director- and VP-level CX, Ops, and IT leaders
• Uncover complex customer challenges and map them to Zingtree’s AI-powered solutions
• Collaborate cross-functionally with Marketing, Product, and Solutions teams
• Forecast pipeline and performance accurately using HubSpot (or equivalent CRM)
• Represent Zingtree at industry events, webinars, and executive briefings

Requirements

• 5+ years of experience in consultative B2B sales, ideally selling SaaS to enterprise
• Proven ability to navigate complex sales cycles with multiple stakeholders
• Strong understanding of the CX tech stack (e.g. CRMs, CCaaS, chatbots, WFM tools)
• Familiarity with AI in support automation, agent assist, or decision intelligence
• Exceptional communication, storytelling, and negotiation skills
• A proactive, curious mindset and a bias for action
• Experience selling into regulated industries (e.g. healthcare, finance, insurance) (nice to have)
• Background in solutions consulting, customer success, or CX operations (nice to have)
• Prior startup or high-growth tech company experience (nice to have)

Benefits

• No benefits