Job Description

Grafana Labs is seeking a Commercial Account Executive to prospect and close new business across the West Coast Region of the US. The role involves identifying, nurturing, and closing opportunities with both new and existing customers, managing forecasts, and tracking customer data. A consultative sales approach is emphasized, focusing on understanding customer needs before discussing products. The successful candidate will articulate product value, guide customers through the trial phase, and build strong relationships with the Customer Success team. A technical background and experience selling technical products are preferred.

Responsibilities

• Meet and exceed individual quarterly and annual sales goals
• Outbound prospecting into net-new customers
• Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, and negotiations)
• Cultivate sales through outbound prospecting and inbound leads
• Understand and convey the value of both Grafana Cloud and Grafana Enterprise
• Become an expert in managing your sales pipeline in Salesforce
• Manage quote creation, order processing, and day-to-day customer requests

Requirements

• 3+ Years of Experience in Infrastructure Technology Sales
• Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
• Energetic, upbeat, entrepreneurial, tenacious team player
• Adaptable and with demonstrable experience in high velocity technology companies
• Experience using Salesforce
• Familiarity with open source technology is a significant advantage
• Excellent communication skills in all channels (in person, online, in writing) and ability to form strong working relationships both in person and virtually
• Experience using Command of the Message and MEDD(P)ICC is ideal
• Located in CA

Benefits

• No benefits