Job Description

Bungie is looking for a dedicated Technical Support Specialist I to function in the role as a Desktop Technician. You will be helping us support the workstations and people working on our world class games! The ideal candidate is a phenomenal teammate, possessing outstanding customer service skills and an appetite for growing their technical breadth.

Responsibilities

• Install workstation operating systems
• Solve computer and basic user networking issues
• Provide support for MS Windows 10 and 11
• Provide hardware, software and systems support
• Use custom tools to support users and their systems
• Basic user account/computer object administration (Active Directory)
• Participate in analyzing and debugging desktop software applications
• Participate in the maintenance of equipment, inventory and related documentation
• Receive and ship inventory on an as needed basis

Requirements

• Proficient in using technical tools
• 2-3 years supporting end users and desktops
• Skilled in installation and administration of operating systems, including Windows 10 and 11
• Competent with command line tools
• Self-driven and able to immediately contribute
• Able to learn quickly in a highly technical, fast paced and intensive environment
• Experience in a role involving direct customer contact
• Able to lift 50 pounds

Benefits

• No benefits