Flexport seeks a full-time Area Manager to launch and operate a fulfillment center in Chicago, leading a team and contributing to logistics innovation. The role involves managing operations, ensuring compliance, and driving performance improvements.
Responsibilities
Coach, manage, and develop a team of 30-100
Communicate policies and act as primary information source
Create, manage, and support recognition programs
Support safety programs and OSHA compliance
Ensure procedures for building security and product loss prevention
Manage performance reporting for areas of responsibility
Hold team to strict SLA expectations
Facilitate troubleshooting for fulfillment-related problems
Serve as an escalation point to mitigate risks
Measure and respond to gaps in inventory accuracy
Review defect rates to identify trends
Track learnings and best practices for SOPs
Help prioritize the resolution of systemic problems
Requirements
2+ years managing staff of 5 or more
Ability to lift up to 49 pounds
Ability to push, pull, squat, bend, and reach
Ability to stand/walk for up to 10-12 hours
Ability to work in varying noise and temperature environments
Ability to work on a mezzanine up to 40 feet high
Willingness to work any shift, including overnights and holidays
Demonstrated collaboration with business partners
Precise communication around partner decisions
Ability to distinguish internal versus external problems
Exceptional prioritization skills
Experience leveraging problem-solving and data analysis
Strong presentation and interpersonal skills
Ability to work in a fast-paced, ambiguous environment
Ability to adapt in a rapid growth environment
Strong problem-solving skills
Great attention to detail
Personable and collaborative
Strong computer literacy skills
Experience in warehousing, fulfillment, or transportation/logistics
Experience working with SQL, creating and running reports