Job Description

Student Support Coaches work with online graduate students to create 1:1 relationships and foster a sense of belonging, acting as a liaison with university staff and providing support to students.

Responsibilities

• Advise students on strategies for success
• Monitor student academic progress
• Create and facilitate orientation sessions
• Increase student engagement through social programs
• Manage student scenarios as a liaison
• Provide referrals to campus resources
• Respond to student questions
• Partner with stakeholders
• Ensure data integrity

Requirements

• 1-3 years of university experience
• Master’s degree in a related field
• Strong communication and presentation skills
• Critical and analytical thinking skills
• Ability to work occasional weekends and evenings
• Working knowledge of FERPA regulations
• Working knowledge of Google Workspace
• Ability to work in a team-based environment

Benefits

• No benefits