Job Description

iCapital seeks a detail-oriented Salesforce Administrator to optimize their Salesforce platform, focusing on user management, process automation, and stakeholder support. The role involves hands-on work, cross-functional collaboration, and shaping Salesforce usage to drive business outcomes within an agile environment.

Responsibilities

• Support daily Salesforce operations and user requests
• Assist in the design and enhancement of Salesforce architecture
• Translate business requirements into scalable solutions
• Configure Salesforce tools like flows and reports
• Manage user and license administration
• Maintain and manage sandbox environments
• Collaborate with teams using integrated platforms
• Monitor Salesforce releases and recommend improvements
• Communicate platform updates and provide user training

Requirements

• 5+ years of Salesforce Admin experience
• Salesforce Administrator certification
• Experience with Salesforce Data Cloud or integrated platforms is preferred
• Bachelor’s degree or equivalent experience
• Excellent communication skills
• Attention to detail and proactive mindset
• Ability to document processes
• Comfortable working independently and collaboratively

Benefits

• No benefits