Job Description

The Manager of Operations & Strategy will support cross-functional initiatives, lead data-driven projects, generate insights, improve processes, and execute strategic initiatives to enhance performance across operational functions, including Supply Chain and Customer Experience.

Responsibilities

• Generate actionable insights using data and analytics
• Develop reporting and dashboards to monitor performance
• Develop long-term customer support strategy
• Improve customer experience
• Drive cross-functional initiatives
• Implement scalable solutions to optimize workflows

Requirements

• 2-4 years of experience in consulting, investment banking, project management, or a strategic/analytical role in retail, e-commerce, or consumer goods
• Strategic thinker
• Results-driven
• Analytical & Data-Savvy
• Process-Oriented
• Adaptable & Fast-Paced
• Self Starter
• Collaborative & Influential
• Customer-Centric
• Change Management Leader

Benefits

• No benefits