RELATIONSHIP MANAGER, SCALE

Intercom
Full-time
Chicago, Illinois
$101,000-$118,000
Posted on 5 months ago

Job Description

As a Scale Relationship Manager, you will be a key member of the team leading the growth of existing business, building a world-class sales organization. The role involves building relationships with customers, understanding their business needs, and providing solutions.

Responsibilities

  • Build relationships with customers ensuring revenue growth and customer retention
  • Understand customer business needs and provide solutions
  • Develop strategic territory plans for upsell and expansion
  • Develop knowledge of customers' businesses and forecast sales pipeline
  • Collaborate with Marketing, Product, and Customer Success

Requirements

  • 2+ years selling SaaS products, ideally 1+ years in closing role
  • Ability to manage a large book of business
  • Strong sales instincts and track record hitting quota
  • Exceptional written and verbal communication skills
  • Comfortable operating in a fast-moving organization
  • Exhibits a growth mindset and ambition
  • Ability to build and maintain client relationships

Benefits

  • No benefits