PRINCIPAL TECHNICAL ENGAGEMENT MANAGER

Cloudflare
Full-time
Austin or San Francisco
$220,000-$268,000
Posted on 5 months ago

Job Description

The Technical Enablement Manager (TEM) is responsible for driving the successful adoption and utilization of the company’s products or solutions by customers and partners. This role focuses on ensuring that clients are equipped with the necessary technical knowledge and resources to integrate and use the company’s solutions effectively.

Responsibilities

  • Define and drive the China-focused technical enablement strategy, ensuring alignment with regional business objectives and global product roadmaps
  • Serve as the highest-level escalation point for complex technical challenges related to network integration, compliance, and performance optimization in China
  • Lead the design of customized deployment frameworks for enterprise clients, addressing unique requirements of China’s network ecosystem
  • Advise C-level stakeholders on long-term technical adoption roadmaps, balancing innovation with regulatory constraints
  • Establish deep technical partnerships with key China-based cloud providers, ISPs, and regulatory bodies
  • Develop and deliver executive-level workshops and certification programs for partners and enterprise clients
  • Represent the company as a subject-matter expert on China’s networking landscape at industry events, whitepapers, and customer briefings
  • Influence product strategy by synthesizing China-specific market needs into global engineering priorities

Requirements

  • 12+ years in technical leadership roles with a focus on China’s network/cloud infrastructure
  • Proven track record of enabling large-scale deployments
  • Expertise in advanced networking, China’s regulatory environment, and local cloud ecosystems
  • Bilingual executive presence (Mandarin & English)
  • Mentorship ability
  • Diplomatic problem-solving
  • Former roles at Global CDN/SASE providers with China-market responsibilities
  • Top-tier cloud/ISP players
  • Experience with sovereign cloud initiatives or government-facing projects in China
  • Designs reusable frameworks
  • Translates technical constraints into business risks/opportunities

Benefits

  • No benefits