Job Description

PagerDuty is seeking a Technical Program Manager to join their diverse, customer-focused team! As Technical Program Manager, you will be responsible for identifying stakeholders, driving roadmaps and strategies for the program, leading delivery, reporting status, and holding the bar on quality. This is an exciting opportunity to work with Security teams on impactful initiatives. The ideal candidate is someone with a strong technical background, excellent problem-solving ability, and is passionate about managing large-scale programs and projects. This role is expected to come into our Atlanta office 1 time per month.

Responsibilities

• Lead Security program planning, milestone and success criteria definition, resource allocation plan, and estimation leading to predictable delivery
• Analyze large data sets to identify complex patterns and relationships resulting in practical solutions to real business problems
• Anticipate bottlenecks, provide escalation management, and make tradeoffs
• Identify unstructured problems and drive technical and operational improvement, business strategies, and technical solutions across teams
• Provide technical contribution working with cross functional teams to surface dependencies, risks, mitigation plans, and estimation refinement
• Collaborate closely with cross functional partners to drive iterative process improvements
• Leverage tools and processes to improve productivity in support of the program
• Communicate successes, schedules, priorities, issues and overall program health to all levels in the company
• Create, track, and drive critical path, flagging and managing risks, dependencies and decisions that affect the program
• Drive program alignment on present and future outcomes that support company’s strategy
• Manage program financials related to capitalization
• Manage procurement processes related to the initiative
• Creation and distribution of impactful automated reporting

Requirements

• 4+ years of experience in Technical Program Management
• 1+ year of experience running security programs
• Experience doing department roadmap planning & reporting, metrics tracking and reporting

Benefits

• No benefits