Job Description

Culture Amp is seeking a Sales Operations Manager to drive operational excellence, improve data-driven decision-making, and support go-to-market strategies. This role involves cross-functional collaboration with Sales, Marketing, and Customer Success to influence key business outcomes and contribute to the company's growth.

Responsibilities

• Collaborate with leadership to drive go-to-market initiatives and support revenue planning
• Build dashboards and analyze data to uncover sales trends and drive actionable insights
• Support strategic planning through territory design and target setting
• Manage systems and data operations, including user access and ticket processing
• Own documentation for key processes and systems, creating and updating user guides
• Manage sales support cases, ensuring timely resolution and serving as a primary resource

Requirements

• 3+ years of success in Sales Operations, Revenue Operations, or Business Operations roles at tech companies
• Strong technical skills with experience using CRM platforms and sales productivity tools
• Solid understanding of SaaS operations and best practices
• Proven ability to build cross-functional relationships and influence stakeholders
• Process-driven mindset focused on continuous improvement and scalable operations
• Exceptional attention to detail and a strong ownership mindset
• Strong problem-solving skills and adaptability
• Analytical skills to interpret data and monitor pipeline health
• Excellent written and verbal communication skills

Benefits

• No benefits