Job Description

The Crypto Operations team at Robinhood is dedicated to delivering an excellent end-customer experience and mitigating firm risk while supporting cutting-edge crypto products. As a Product Operations Manager, you will play a crucial role in ensuring the smooth operation of our crypto products and future launches. You will lead cross-functional projects designed to improve Robinhood’s operational efficiency and readiness. The role will work on scaling operations for our existing Crypto products as well as scoping operational impact for new Crypto initiatives.

Responsibilities

• Lead and manage end-to-end operational processes supporting Robinhood’s crypto products
• Partner with Product, Engineering, Compliance, and Customer Experience teams to design, launch, and continuously improve operational workflows
• Serve as a key liaison between operations and customer-facing teams
• Collect, prioritize, and communicate product-related challenges
• Proactively identify process gaps, pain points, and inefficiencies
• Monitor and analyze operational metrics

Requirements

• Bachelor’s degree or equivalent practical experience
• 3+ years of experience in program or project management, product operations, risk management, or a related field
• Deep understanding of cryptocurrency markets, blockchain technology, and the evolving regulatory landscape
• Exceptional organizational and project management skills
• Strong attention to detail paired with a proactive, risk-aware mindset
• Resourcefulness and agility in fast-paced, entrepreneurial environments
• Excellent communication and interpersonal skills

Benefits

• No benefits