This role will work closely with a Case Manager on work pertaining to the pre-litigation of a case. Successful candidates will be responsible for areas including but not limited to the following.
Responsibilities
Request Medical Bills and Records
Submit request via Shared Services for coverage verification
Open Cases- Send Intro Letters tasked by "New File Open Checklist"
Claims- Call insurance companies to get claim numbers, confirm verbal limits and follow up on disclosures
Turn Downs- Once the TD approved send via fax, email, mail No Longer Rep Ltrs
Balance Verifications from Medical Providers, Health Ins. & Work Comp Liens
Request Cost Checks- Request checks from accounting to pay invoices
Demands Checklist- Gathering all necessary documents for demand and merging into Demand Packet PDF
Closing File- Mail Final Pay Letters to all Medical Providers/Lien Holders
Settlement- Mail Proceeds check and mail DCD Checks
Scanning- Scanning documents into CP
Mail- Checking Docufree mail
Communication to client when required by staff to obtain updates for the matter
Faxing- Required to save all faxes sent and received with appropriate title
Government Letters- Mail out Government Letters via cert mail
Assist case managers and attorneys with organizing, client files in Litify
Complete check requests for medical records, accident reports, driving records, and vehicle ownership and submit for processing
Perform general administrative office duties as needed
Assist with other tasks as requested by the attorney or case staff