Vacasa is seeking a hard-working and energetic Night Auditor to deliver excellent customer service at Palmillia Beach Resort. The Night Auditor will verify, post, and correct revenue, check in guests, and handle overnight operations.
Responsibilities
Greet and register guests
Assign rooms and issue room keys
Check out departing guests and explain charges
Handle cash transactions and post guest room charges
Answer telephone calls and take messages
Confirm room reservations
Print and distribute reports
Handle nightly closing and balancing of shift reports
Verify daily arrivals
Prepare next day's arrivals
Prepare and distribute Daily Summary Report
Address guest issues and complaints
Perform other duties as assigned
Requirements
Detail oriented and able to work independently
Ability to read and comprehend instructions and memos
High priority to customer service
Able to solve problems with minimal supervision
Ability to stay alert and productive during overnight shifts
Availability to work Sunday through Saturday, early mornings and evenings as needed
Ability to use hands to finger, handle or feel, and reach with hands and arms
Ability to stand, sit, and walk for an extended period of time