Job Description

Zinnia is seeking a highly skilled and seasoned Senior Director, Client Partner with substantial experience in Financial Technology (FinTech) to join our dynamic team. The ideal candidate demonstrates a history of excellence in handling client relationships, fostering revenue expansion, and introducing groundbreaking solutions within the FinTech Industry.

Responsibilities

• Serve as the primary point of contact for key clients
• Build and maintain strong relationships at the executive level
• Understand clients' business needs, challenges, and objectives
• Proactively identify opportunities to add value through our products and services
• Develop and execute strategic account plans to drive growth, retention, and expansion
• Collaborate with cross-functional teams
• Drive revenue growth by identifying upsell and cross-sell opportunities
• Negotiate contracts and closing new business
• Deeply understand our suite of FinTech products and services
• Effectively communicate their value proposition to clients
• Work closely with clients to gather requirements, define solutions
• Oversee the successful implementation and onboarding process

Requirements

• Bachelor's degree in Business Administration, Finance, Computer Science, or related field
• MBA or other relevant advanced degree preferred
• 10+ years of experience in account management, relationship management, client solutions, or related functions and 3 of those years as a people manager
• Strong understanding of financial services, banking, payments, or related sectors
• Deep knowledge of FinTech products and technologies, particularly within the insurance industry, and market trends
• Excellent communication, negotiation, and presentation skills
• Strategic thinker with a results-oriented mindset
• Strong analytical and problem-solving skills
• Proven ability to work collaboratively across cross-functional teams

Benefits

• No benefits