Job Description

The Senior Product Manager manages research and development activities relating to the design and development of software or hardware products and qualification or re-qualification of new and existing products. The Product Manager uses their proven ability to strategize the full lifecycle of a product - from conception through release. This individual will confidently lead cross-functional teams to ensure sound business solutions are formed and implemented with quality.

Responsibilities

• Drive execution of product lifecycle processes
• Conduct product and market research
• Analyze consumer needs and market trends
• Identify product gaps and generate new ideas
• Ensure fulfillment of product requirements
• Determine product delivery and deployment dates
• Facilitate business needs and priority identification
• Assist in developing business and technical solutions
• Assist in researching escalated production issues
• Track incidents through completion
• Document business impact and resolution steps
• Provide severity updates to Senior leadership

Requirements

• 5 to 10 years of experience as a Product Manager
• Bachelor’s degree in Computer Information Systems, Business Administration, or related field
• Strong customer service and relationship management skills
• Understanding of technology system interfaces and data integration
• Background in process automation and/or robotic process automation (RPA)
• Knowledge of Business Process Modeling
• Ability to interpret and define API requirements
• Experience collaborating with cross-functional teams
• Basic knowledge of SQL, client/server, and network environments
• Expert level communication, interpersonal, critical thinking and troubleshooting skills
• Microsoft PC software experience
• Analytical and organized with excellent communication skills
• Self-starter, flexible and motivated

Benefits

• No benefits