CUSTOMER SUCCESS IMPLEMENTATION MANAGER

Checkr
Full-time
Denver, Colorado
$94,000 - $110,000
Posted on 5 months ago

Job Description

As a Customer Success Implementation Manager, you will drive execution with Checkr's most important customers and partners. You will coordinate cross-functionally across all departments and own the day-to-day project management of multiple deployments. The ideal candidate is a project manager with experience deploying integrated software solutions.

Responsibilities

  • Identify and understand project risks and coordinate with teams
  • Communicate and influence project planning, execution, and delivery
  • Oversee planning, tracking, and completion of project tasks
  • Develop and deliver project plans and RAID logs
  • Provide deployment progress updates
  • Develop and oversee projects and lead meetings
  • Document and monitor customer progress
  • Coordinate internal resources and drive project releases
  • Prepare and coordinate client training
  • Manage dependencies for multiple projects
  • Translate information for various audiences

Requirements

  • 3+ years of project management experience in related industry or SAAS
  • Outstanding written, oral, and presentation skills
  • Strong interpersonal skills
  • Strong technical understanding of software systems
  • Ability to manage multiple priorities

Benefits

  • No benefits